We have been made aware that scammers are spoofing bank phone numbers so that First Farmers shows up on the caller ID of intended targets. These scammers are making calls and posing as fraud department employees. The scammer will tell the target that the bank has identified activity on the account that is fraudulent. The scammer then asks for a code that is sent to the customer. The code allows the scammer access to the digital banking account of the target customer, which then allows them access to customer financial accounts.
Please note WE WILL NEVER ask a customer to provide a CODE or banking credentials to assist a customer we have initiated a call with. If you receive this type of communication, hang up and call your local branch immediately and ask to speak to someone in Fraud.
We are determined to keep your financial information safe and take these fraud attempts seriously. Thank you for choosing First Farmers Bank and Trust.