Over the last several days we have been made aware of nefarious individuals making calls to phone numbers in our footprint identifying themselves as being with the bank’s fraud department. This has been occurring at numerous financial institutions. The individual states that there appears to be fraudulent activity on the customer’s account and tells the customer they are going to send a link via text message or e-mail for them to verify the activity. The customer provides the person the best contact method to send the link to. This link is a method to capture the customers Digital Banking Credentials known as Phishing. The caller then tells the customer they are going to receive a code and to relay that code back to them so they can further assist in getting the transactions stopped. This code is a Secure Access Code that further allows the fraudster access to the customer’s Digital Banking profile.
The financial industry as a whole has seen many iterations of this Phishing scheme over the past few months.
Remember, First Farmers Bank & Trust will NEVER contact you and ask you to provide sensitive financial information, such as username, access codes, passwords, or account details. We will never send a link for you to click on. If you receive a phone call with somebody requesting this information for either your FFBT account or any other financial account, hang up and call that institution back at the phone number provided on their website or that you have otherwise collected and verified.
Thank you for choosing First Farmers Bank & Trust as your financial partner. We will continue to monitor this situation and keep our customers up-to-date on any further developments.
If you believe you may have interacted with and given access to a possible fraudster, please contact us right away at 1-800-371-3316.
Thank you again for your business.
The financial industry as a whole has seen many iterations of this Phishing scheme over the past few months.
Remember, First Farmers Bank & Trust will NEVER contact you and ask you to provide sensitive financial information, such as username, access codes, passwords, or account details. We will never send a link for you to click on. If you receive a phone call with somebody requesting this information for either your FFBT account or any other financial account, hang up and call that institution back at the phone number provided on their website or that you have otherwise collected and verified.
Thank you for choosing First Farmers Bank & Trust as your financial partner. We will continue to monitor this situation and keep our customers up-to-date on any further developments.
If you believe you may have interacted with and given access to a possible fraudster, please contact us right away at 1-800-371-3316.
Thank you again for your business.
Imposter Scams
Scammers will try to convince you to provide verification codes to them so that they can access your account. Stay informed and stay vigilant to keep your accounts secure.
